Contact The Holiday Village

Questions about an order, a creator, or selling in the village? Here's how to reach us.

Order help and support, South Africa — your destination for handmade work from independent creators.

How we help

We're here for order help, delivery updates, and anything you need to know about a piece before or after you buy. If it's about a specific stall, we'll loop in the creator who made it.

General enquiries

Hours: 9am – 4pm, Monday to Friday.

About an order

Include your order number and we'll get to it faster. If it's about a specific piece, we'll loop in the creator who made it.

For creators

Interested in opening a stall? See sell through the village. Already trading with us? sign in for creator support.

Eastern Cape · Free State · Gauteng · KwaZulu-Natal · Limpopo · Mpumalanga · Northern Cape · North West · Western Cape
Nationwide delivery

Reach Out

Send us a note and we'll get back to you.