Contact us
Questions about an order, a creator, or selling in the village? Here's how to reach us.
Order help and support, South Africa — your destination for handmade work from independent creators.
Send a messageWe're here for order help, delivery updates, and anything you need to know about a piece before or after you buy. If it's about a specific stall, we'll loop in the creator who made it.
Hours: 9am – 4pm, Monday to Friday.
Include your order number and we'll get to it faster. If it's about a specific piece, we'll loop in the creator who made it.
Interested in opening a stall? See sell through the village. Already trading with us? sign in for creator support.
Send us a note and we'll get back to you.
